• Assessing the external situation (opportunities and threats)
• Assessing the internal situation (strengths and weaknesses)
• Modeling different situations to produce forecasts
• Determining the goals and necessary resources
• Executing the plan

Managing Energy Information
Effective energy data management provides the customer with information to budget, forecast, benchmark and properly allocate costs.  The data record system will also highlight exceptions where attention must be focused.  A proper cash management system also helps reduce costs and facilitates risk management.

Optimizing Utility Service
Most of North America still does not have a competitive power supply for retail customers.  However, the competitive wholesale market is causing many changes in the way retail energy markets are structured.  RSM analyzes each customer account to determine if the account is on the best available rate.  We also assist with utility negotiations and evaluations of utility proposals.

Monitoring of Regulatory, Utility and Market Changes
The purpose of this service is to ensure that our customers are informed in a timely manner of changes that can affect their energy plans.  With this early warning of new developments, customers and RSM can prepare a response to position them to take full advantage of changes.

Procuring Energy in Competitive Markets
As an experienced buyer's agent, we make the energy supply arrangements for
direct purchase and delivery for many facilities all over the continent.  RSM prefers continuous competition to one-time bids and uses standard contract terms to protect the customer's interest.   We frequently urge our customers to participate in pilot programs to help influence the direction of utility policy.

Implementing Risk Management Programs
Energy price volatility is becoming a key problem in the developing energy market.  RSM helps evaluate risks, and uses hedging tools to mitigate those risks.  Energy supply contracts should be structured to allow customers to effectively use the futures market.  Hedging strategies will necessarily become sophisticated as the energy market matures.

Energy Use Monitoring, Analysis and Control
Detailed data, usually in 15 or 30-minute intervals, obtained from the facility's meter or energy management system frequently identifies opportunities for better purchasing and operating practices.  RSM urges that computerized building automation systems be enhanced to include control during periods of high power costs.  RSM helps with the design, installation and operation of energy management systems.  We also assist with the development and implementation of demand control strategies.

Developing Energy Conservation Projects
As a result of working with energy billing data and interval use data, we are uniquely able to spot investment opportunities for energy conservation.  We analyze the value and cost of energy saving measures and produce reports that demonstrate the return on projects.  RSM is available to act as project manager for the implementation of such projects.

Managing Fuel Supply
Large natural gas users usually receive interruptible service and are faced with complex choices about alternative fuel costs and its availability.  RSM assists with the management of the alternative fuel supply delivery, assuring its supply and mitigation of price risk.  RSM analyzes fuel choices and advises customers when there are changes in the market.

Tenant Lease Energy Charges
When our customers are paying for energy through a landlord, we review the charges to assure proper billing and to assess saving opportunities. We represent the customer's best interest by providing technical assistance in determining the tenant's allocation of energy charges.